This policy covers all products.
The shopper has the right to cancel within 28 days of their contract with hypnosishealthcare, or 28 days of receipt of the goods (whichever is longer).
All goods are sent via first class royal mail or overseas by priority airmail.
Average times overseas are 3-5 working days for Americas, 5-7 working days for Australia (Longer in November/ December)
If you do cancel your order, you will have your full payment refunded.
Any damaged goods will be happily replaced.
Payments are made through Streamline part of the Natwest Bank or Paypal.
Both are fully Internet secure.
We do not send any marketing emails to personal email addresses otherwise known as spam.
Your email address is never sold.
We never send unsolicited emails.
Cookies used on this website is your address details after purchase. The purpose is to speed up purchasing if you buy again an only if you request it on checkout page.
The shopping card mals-ecom provider may store cookie/s to allow the shopping cart to work.
There is a cookie created from google when clicking from a google ad, and a cookie for affiliate link on the affilate website.
For security, no credit card details are held by hypnosishealthcare LLP after purchase. Instead sagepay keep them fully secure for refund purposes likewise with Paypal .
Hypnosishealthcare LLP is registered with and conforms to the Data Protection Act, 1998.
Orders only accepted when the goods are dispatched. Emails sent to customer before the dispatch is as confirmation of receipt it is not an acceptance of the order.
If you are unhappy with your product for any reason we offer full refunds.
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- Adherence to all relevant UK And EU laws with further benefits such as a 14 day 'cooling off' period
- Total privacy of personal data and security of credit card handling
- Clear presentation of all costs including delivery charges
- Effective communication systems with name and address and contact phone number